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Frequently asked questions

What is Qynetic?
Qynetic is a modular, multi-tenant manufacturing intelligence platform. It is designed to sit between machines, metrology, quality systems, tooling, planning, maintenance, enterprise systems and AI, and to turn their data into understanding, prediction and safe optimisation.
What problem does Qynetic solve?
Manufacturing data is fragmented across machines and systems, so causes that span domains — for example tool wear causing dimensional drift — are hard to see. Qynetic normalises that data into one model and surfaces the most important issues with evidence.
How does Qynetic work?
Connectors, running in the cloud or in Qynetic Edge inside the factory network, ingest data from machines and systems and normalise it into canonical events and entities. Modules and specialised agents analyse that shared context, and Factory Director prioritises the results.
What systems can Qynetic connect to?
The architecture is vendor- and protocol-neutral. It is designed around connectors for protocols such as MTConnect, OPC UA, MQTT, REST, GraphQL, webhooks, Modbus TCP, databases and file imports, and for systems such as CNC machines, PLCs, CMMs, vision systems, ERP, MES, QMS and PLM. Individual connectors are delivered over time.
What is Factory Director?
Factory Director is the orchestration layer that coordinates specialised agents (quality, APC, tooling, CIM, OEE, planning, maintenance) and presents prioritised, evidence-backed recommendations.
How does Qynetic APC work?
APC is designed as a closed loop: measure, analyse, calculate, validate, compensate, verify. A validated algorithm computes adjustments, a simulation and a deterministic guardian check them against authorised limits, and anything outside those limits requires human approval.
Does AI control the machines?
No. AI may reason and recommend, but it must not directly control physical machinery. Physical actions pass through validated algorithms, simulation, a policy guardian and deterministic control, and are verified afterwards.
How does Qynetic improve Cpk?
Qynetic does not improve Cpk by itself. It computes capability and drift from measurement history and correlates them with tool, program, machine and material, so engineers can find and fix causes faster.
How does Qynetic improve OEE?
By explaining losses rather than only calculating the percentage: it categorises losses such as faults, setup, tool changes and micro-stops and links them to causes, so the biggest addressable losses are visible.
What is Factory Memory?
Factory Memory is structured manufacturing knowledge linking article, machine, program, tool, process, measurement, quality, intervention and result. It is not a chat history.
Is customer data isolated between organisations?
Yes, by design. Qynetic is multi-tenant and enforces tenant isolation in the database with Row Level Security rather than relying on application filtering. See the security page.
Is Qynetic generally available?
Qynetic is in early development. The platform foundation is being built first; individual modules are marked as foundation or planned on their pages.